Turn Every WhatsApp Chat Into a Closed Deal.

Reply instantly with chatbots, send broadcasts to thousands and keep every conversation synced to the right lead, so your team always knows what was said and what's next.

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  • Green-tick ready
  • Shared team inbox
  • No-code chatbots
What is WhatsApp CRM

Stop Selling From Personal Phones. Sell From One Shared Inbox.

WhatsApp is where customers talk to businesses every day. But when conversations are spread across personal phones, messages are overlooked, history is lost and nobody can track the customer.

WhatsApp CRM brings customer conversations on WhatsApp into your CRM, so your business manages interactions, leads and sales in an organised, structured way.

  • All customer conversations in one central place
  • Follow up on every WhatsApp lead
  • Automated messages sent to customers
  • Respond to questions as fast as possible
Features

You Asked. Tranquil WhatsApp CRM Answers.

The questions business owners ask us most, answered the way your customers like to talk.

Our leads come in from ads, calls and WhatsApp. Can I see them all together?

One place for every channel

Customers use their preferred channels. WhatsApp CRM keeps every interaction in one central location, so you always know how many enquiries you have.

People message us after seeing our ads. Will those become leads?

Lead management made simple

Every WhatsApp enquiry is managed as a lead, with automated messages like appointment reminders and status updates.

How do we reply faster without losing context?

A single inbox with full history

Your team sees each customer's complete communication history and can offer truly personalised service.

And the callbacks we keep forgetting?

Reminders, tracking & reports

Automatic reminders for callbacks and meetings, fully documented conversations, WhatsApp sales management, and activity reports for every employee's chats and leads.

Bulk Campaigns

Send WhatsApp Campaigns to Thousands in One Click

Pick an audience from your CRM, choose an approved template, personalise it and send. Every message goes out on the official WhatsApp Business API, and every reply lands in your team inbox as a lead.

  • Segment by source, stage, city or tags
  • Personalise with name, project, dates and more
  • Send now or schedule for the best time
  • Track delivered, read and replied in real time
  • Replies become leads, auto-assigned to your team
Templates

Ready-to-Use, Meta-Approved Message Templates

Offers, reminders, payment links, brochures and verification codes. Create a template once with variables and buttons, get it approved, and reuse it in campaigns, chatbots and automations.

MarketingENApproved
🪔 Diwali OfferUp to ₹2 lakh off
Hi Priya, celebrate Diwali with up to ₹2 lakh off on 2 & 3 BHK homes at Whitefield. Offer ends 31 Oct.
Reply STOP to opt out10:00
View Offer Book Site Visit
festive_offerImage · 2 buttons
UtilityENApproved
Hi Priya, your site visit is confirmed for Sat, 12 Oct at 11:00 AM. Rahul will meet you at the site office. 📍
Tranquil Realty09:30
Confirm Reschedule
visit_reminderText · 2 quick replies
UtilityENApproved
PDF
Invoice_1042.pdf1 page · 84 KB
Hi Arjun, your instalment of ₹1,25,000 is due on 15 Oct. Pay securely using the link below.
Tranquil Realty11:15
Pay Now
payment_dueDocument · link
MarketingENApproved
PDF
Green-Meadows-Brochure.pdf12 pages · 4.2 MB
Thanks for your interest, Kavya! Here's the brochure for Green Meadows with floor plans and prices.
Tranquil Realty14:20
Talk to an Agent Call Us
brochure_shareDocument · 2 buttons
AuthenticationENApproved
482913 is your verification code. For your security, do not share this code.
Expires in 10 minutes.16:05
Copy Code
login_otpText · copy code
MarketingENApproved
Hi Rohit, thank you for visiting Green Meadows today! How was your experience?
Tranquil Realty18:40
😀 Great 🙂 Okay 🙁 Needs work
visit_feedbackText · 3 quick replies

Highlighted words are variables, filled in automatically from each lead's CRM record.

How it works

From “Hi” to Closed Deal, Without Leaving WhatsApp

STEP 01

Customer sees your ad

And taps to chat on WhatsApp.

STEP 02

Enquiry arrives

In your shared team inbox.

STEP 03

Auto-reply & lead

Instant response, lead created.

STEP 04

Assigned to a rep

With the full chat history.

STEP 05

Follow-up reminder

Callbacks never slip.

STEP 06

Deal closed

Tracked in your reports.

What your business gains

Faster responses to customersMore lead conversionsStronger customer relationshipsAutomated business processesManaged leads & opportunitiesComplete customer history

Made for businesses like

🏠 Real estate🎓 Education🩺 Health🧰 Service businesses🏡 Home-run businesses
Compare

Conventional WhatsApp Business vs. WhatsApp CRM

Flip the switch to see the difference.

The whole team manages customers togetherEach chat is handled on one person's phone
Every customer tracked in the CRMTracking customers is difficult
Reminders & follow-ups are automatedFollow-ups are manual
Access for the whole teamNo shared access for the team
Lead & sales management with full visibilityNo visibility for the sales team

Tip: tap the switch to compare both ways

How to identify the ideal WhatsApp CRM

Conversation managementAutomationLead managementTeam coordinationReporting
FAQGot questions? We have answers

Frequently Asked Questions

Everything teams ask before selling and supporting customers on WhatsApp with Tranquil CRM.

A WhatsApp CRM connects your WhatsApp business number to your CRM, so every customer chat is logged against the right lead and your whole team works from one shared inbox instead of personal phones.